Course overview

Participants attending this programme will develop their understanding of the skills and management behaviors required by the supervisor manager.

Course objective

• Develop an understanding of different approaches to management, including leadership styles
• Learn how to performance manage teams and individuals
• Understand how to manage and develop teams
• Review time management and prioritization techniques
• Plan your own continuous professional development

Who should attend?

This course is designed for supervisors and team leaders or those aspiring to these positions

Course outline

• Programme introduction and objectives
• The Role of the Supervisor
• Establishing the difference between management and leadership
• Understanding the performance management cycle
• Identifying your role within the team or group
• Identifying those issues which steal your time.

Training methodology

• Presentation & Slides
• Audio Visual Aids
• Interactive Discussion
• Participatory Exercise
• Action Learning
• Class Activities
• Case Studies
• Workshops
• Games & Role plays