Course overview

Empower yourself with techniques and solutions to make the best possible use of personal effectiveness.

Succeeding as a professional requires more than technical excellence.

Course objective

• The need to think strategically
• The principles of managing change
• How to Impacting others
• How to approach and solve problems creatively
• Critical aspects of teamwork
• The process of motivating yourself and others
• Methods for managing conflict
• Techniques for dealing with difficult staff

Who should attend?

• All employees, manager, engineer, operators , secretary… ect

Course outline

• Organizational behavior overview.
• Personality definition & determinants.
• Human behavior & motivation.
• Determining your personality
• type (Myers Briggs) Type Indicator)
• Personality type and THE WORKPLACE.
• Dealing with difficult employee

Training methodology

• Presentation & Slides
• Audio Visual Aids
• Interactive Discussion
• Participatory Exercise
• Action Learning
• Class Activities
• Case Studies
• Workshops
• Games & Role plays